Qantas Business Rewards and Amber Tiles - Terms and Conditions
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TERMS AND CONDITIONS
Amber Tiles Commercial and Trade Terms & Conditions
Effective November 2019
1.1 These Terms and Conditions:
(a) apply to and govern the contractual relationship between the Program Partner and
each Member with respect to the Reward Scheme made available by the Program
Partner as a participant in the Qantas Business Rewards Program;
(b) are effective as at the date specified above and may be amended from time to time;
(c) operate in conjunction with the Qantas Business Rewards Program Terms and Conditions
(available at www.qantasbusinessrewards.com and in the event of any inconsistency or
conflict the Qantas Business Rewards Program Terms and Conditions prevail.
1.2 The current Reward Scheme Terms and Conditions are available at
www.ambertiles.com.au/trade/qantasbusinessrewardsterms . It is the Member’s responsibility
to read and understand them. Any queries regarding these Terms and Conditions should be
directed to the Program Partner.
2.1 Unless the context otherwise requires:
(a) terms used in the Qantas Business Rewards Program Terms and Conditions and the QFF
Program Terms have the same meaning in these Terms and Conditions; and
(b) the following terms have these meanings in these Terms and Conditions.
Eligible Products means all products offered by Amber Stores and Commercial Division
excluding installation work
Program Partner means Amber Group Australia Pty Ltd (ABN 76 075 329 734)
Reward Scheme means, for the purposes of these Terms and Conditions, the Amber Tiles
Commercial & Trade Qantas Business Rewards Program which is operated by the Program
Terms and Conditions means these Reward Scheme Terms and Conditions which are
administered by the Program Partner.
2.2 In these Terms and Conditions, unless the contrary intention appears:
(a) the singular includes the plural and vice versa; and
(b) a reference to ‘include’ or ‘including’ means ‘including but not limited to.
3. Application of Reward Scheme Terms and Conditions
By claiming any Qantas Business Rewards Benefit under the Reward Scheme, a Member agrees
to be bound by these Terms and Conditions in addition to the Qantas Business Rewards Program
Terms and Conditions.
4. Changes to Reward Scheme
4.1 Subject to clause 4.2 and the Reward Scheme Terms and Conditions, the Program Partner
may implement any changes (whether material or otherwise) to these Terms and Conditions
and the Qantas Points offered in relation to Eligible Products, including changes to:
(a) the ways in which Qantas Points are earned under the Reward Scheme;
(b) Eligible Products; and
(c) restrictions, conditions and eligibility to earn Qantas Points under the Reward Scheme.
4.2 The Program Partner will inform Members of material changes to these Terms and Conditions
and where such changes will reduce the number of Qantas Points offered to Members under
the Reward Scheme, when possible, give Members at least 30 days’ notice.
4.3 Without limiting clause 4.1 in any way, Members will be taken to have received the notice
referred to in clause 4.2 if the Program Partner or Qantas Business Rewards Program notifies
Members of the change by sending an email to the email address in the Membership Account.
5. Termination or suspension of the Reward Scheme
5.1 The Program Partner gives no undertaking as to the continuing availability of the Reward
Scheme. The Program Partner may terminate or suspend the Reward Scheme at any time. and
will give at least 60 days’ notice to Members of such termination or suspension, except if the
Qantas Business Rewards Program ceases to operate, in which case the Reward Scheme will
5.2 If the Program Partner terminates or suspends the Reward Scheme, subject to the Qantas
Business Rewards Program Terms and Conditions Members will be able to transfer Qantas
Points during the notice period, except where:
(a) Qantas is ceasing to operate an airline business and/or has gone into liquidation,
receivership or other form of administration; and/or
(b) the Program Partner ceases to operate its business and/or has gone into liquidation,
receivership or other form of administration,
in which case Qantas Points in Qantas Business Rewards may be cancelled without notice
6. Earning Qantas Business Rewards Benefits
6.1 Subject to the exclusions, limitations and other conditions specified in this clause 6, the Program
Partner will award Qantas Business Rewards Benefits to Members at the applicable rate specified
in the Program Partner Earn Table, or in any special offer, for Eligible Products paid for by the
Member for the Member’s business related purposes.
6.2 No Qantas Business Rewards Benefits will be awarded if the Eligible Product is cancelled,
refunded or returned.
6.4 To earn Qantas Business Rewards Benefits in relation to an Eligible Product, the Member must
quote its ABN and at the time of purchasing an Eligible Product and must comply with any other
requirements or procedures advised by the Program Partner prior to the purchase including
settling approved accounts within 30* days following due date for payment (*Applicable to all
30 day trading accounts (i.e. end of month following month of purchase).
6.5 It is the responsibility of the Member to check whether a product or other activity is eligible to
earn Qantas Business Rewards Benefits, and if so how many Qantas Points or which other Qantas
Business Rewards Benefits will be earned, before making a purchase or undertaking the relevant
6.6 Members must provide the Program Partner on request with documented verification of the
purchase of an Eligible Product. The Program Partner reserves the right to deny or revoke the
crediting of Qantas Points in Qantas Business Rewards at any time if the Program Partner
determines that Qantas Points were improperly obtained or erroneously credited to a Member’s
6.7 Unless otherwise determined by the Program Partner, Members are not eligible to earn Qantas
Points in the Reward Scheme if they have their principal place of business outside Australia or
if an Event of Default (as defined in the document which sets out the terms of the Eligible
Product) has occurred or if they are not an Approved Commercial or Trade Customer of the
Stores or Commercial Division from whom that Member purchases products.
6.8 The Program Partner may offer additional opportunities to earn Qantas Points in Qantas
Business Rewards under a special promotion from time to time, in which case the terms and
conditions referred to in the promotion will apply.
7. Crediting Qantas Points in Qantas Business Rewards
7.1 The Program Partner will endeavour to instruct Qantas Business Rewards to credit the
applicable number of Qantas Points to the Membership Account within 60 days after settlement
of the account for purchase of an Eligible Product. It is the responsibility of the Member to check
that the correct number of Qantas Points has accumulated in the Membership Account.
7.2 Claims for the crediting of Qantas Points in Qantas Business Rewards retrospectively must be
made by the Member to the Program Partner within 90 days after the purchase of an Eligible
Product (Mastercard and Visa attract a 1% surcharge and AMEX attracts a 1.5% surcharge).
Unless otherwise specified by Qantas Business Rewards, claims for the crediting of Qantas
Points cannot be made if the Membership is not current or if the Membership Account was not
active at the time the Eligible Product was purchased.
8. Suspension or termination of a Member or Qantas Points in Qantas Business Rewards
8.1 The Program Partner reserves the right to terminate a Member’s participation in the Reward
Scheme or withhold or cancel Qantas Points claimed under the Reward Scheme if a Member
or any of the Member’s representatives has attempted to claim Qantas Points under the Reward
Scheme to which they were not entitled.
8.2 The Program Partner and Qantas Business Rewards will not be liable for any loss or damage
whatsoever suffered by any person as a result of such withholding or cancellation and the Member is responsible for ensuring that its nominated Qantas Points Recipients are notified of this.
9. Personal Information
9.1 The Program Partner will ensure that any personal information it receives in connection with
the Reward Scheme will be collected, used and disclosed in accordance with the Program
Partner may disclose personal information (such as names, ages, addresses, telephone
numbers, email addresses, account numbers and transactions under Eligible Products) to
Qantas to assist in the administration of the Qantas Business Rewards Program.
9.2 The Program Partner’s privacy contact officer can be contacted for further details regarding the
personal information the Program Partner may hold and advice about how personal Information
held by the Program Partner can be corrected. The privacy contact officer can be contacted by:
Telephone: +61 2 9621 0400
Mail: PO Box 783 Kings Langley NSW 2147
10. Taxation Implications
10.1 The Program Partner recommends that Members and their nominated Qantas Points
Recipients consult their accountant or tax adviser to ensure that they understand possible tax
(including fringe benefits tax) implications, if any, related to their earning and use of Qantas
Points under the Reward Scheme.
10.2 Each Member acknowledges and agrees that the Program Partner and Qantas will not be
responsible and shall not have any liability for any tax or fringe benefits tax or other tax arising
from a Member’s participation in the Qantas Business Rewards Program or receipt of Qantas
Business Rewards Benefits.
Qantas Points not available on goods purchased from the Amber Group Distribution Centre
AMBER GROUP AUSTRALIA PTY LTD ABN 76 075 329 734
Amber Group Australia Pty Ltd
All products offered by Amber Stores and Amber Commercial
and Trade excluding installation work and freight
Qantas Business Rewards Benefit Earn Rate
1 Qantas Point per QFF for every 1 dollar spent on Eligible Products paid within approved trading terms
Short form disclaimer:
A business must be a Qantas Business Rewards Member to earn Qantas Points for
business. A one-off join fee of $89.50 including GST normally applies, however this will be
waived for Amber Group Australia Pty Ltd customers. Membership and Qantas Points are
subject to Qantas Business Rewards Terms and Conditions. Qantas Points for business are
offered under the Amber Group Australia Pty Ltd Terms and Conditions. Any claims in
relation to Qantas Points under this offer must be made directly to Amber Group Australia
Pty Ltd. Qantas Points will be credited to the Members' Business Rewards account within 60
days after settlement of the account for purchase of an Eligible Product. Amber Group
Australia Pty Ltd Commercial and Trade customers will earn one Qantas Point per for every 1
dollar spent on eligible products subject to settling approved accounts within 30* days
following due date for payment. Eligible Products exclude Installation work charges are ineligible to earn points in this
program. Any claims in relation to Qantas Points under this offer must be made directly to Amber Group Australia
Pty Ltd. Qantas Points will be credited to the Members' Business Rewards account within 60
days after settlement of the account for purchase of an Eligible Product.
please ensure the definition of eligible purchases is consistent.